Help
How to order
Six steps from browsing to a tracked parcel at your door, with the compliance checks we run at each stage.
6 steps · 2–5 d
- 01
Confirm your age
You must be 18 or older. The gate on entry is a first check; we verify again at checkout and, where required, on delivery.
- 02
Find your product
Filter by category, strain type, effect, flavour, potency or brand. Every listing shows THC and CBD figures from the batch certificate.
- 03
Check the certificate
Open the lab results tab on any product page. If the batch number on the certificate does not match the packaging you receive, contact us.
- 04
Add to cart
Free shipping applies above €75.00. Prices show in EUR with 0% VAT calculated at checkout.
- 05
Pay securely
Card, SEPA transfer, cryptocurrency, or cash on delivery where offered. Payments are encrypted end to end and card data never touches our servers.
- 06
Track your parcel
Dispatched within one working day and delivered in 2–5 working days, in plain odour-sealed packaging with no branding outside.
Shipping & delivery
Delivery options
| # | Shipping method | Delivered in {min}–{max} working days | Price |
|---|---|---|---|
| 01 | Free standard tracked delivery | Delivered within 2–5 working days | Free |
| 02 | Scheduled local delivery | Choose your preferred delivery window | €10.00 |
| 03 | Next-day delivery | Estimated delivery: tomorrow | €13.00 |
| 04 | Priority same-day delivery | Delivered within 1–3 hours where available | €20.00 |
Free delivery is selected by default - upgrade only if you want it faster.
Payment
Accepted payment methods
- Credit / debit card Visa, Mastercard and more - details by email
- PayPal Pay with your PayPal balance or linked card
- Google Pay Pay with a card saved to Google
- Crypto Bitcoin, USDT and more
- Bank transfer SEPA transfer - details by email
- Remitly International money transfer - details by email
After you place your order, you’ll be sent to our encrypted payment gateway to complete payment. Delivery is dispatched once payment is confirmed.
Help
Frequently asked questions
- 01Can I change an order after placing it?
- Yes, until it is packed. Email [email protected] with your order number as soon as possible.
- 02What if my parcel is stopped at customs?
- We prepare the paperwork for every cross-border shipment. If a parcel is detained, contact us and we will work through it with you - see the compliance policy for how refunds are handled.
- 03Do you ship to every address in my country?
- Our assortment and delivery areas differ per market. The compliance page lists exactly what we ship where, and checkout blocks anything we cannot lawfully deliver to your address.